Birmingham Mattress Outlet does not offer any comfort returns, exchanges or warranties on our closeout mattresses. However, we do carry many brands of mattresses that offer warranties. We do offer exchanges on our sheet sets and duvet cover sets as long as the product has not been removed and taken out of the original package.
We cannot accept returns of merchandise that is used, laundered, or soiled. Items that are special ordered are not refundable.
Note: Health department regulations do not permit us to accept open packages of bedding including: sheets, duvets, mattress pads, pillow cases, and pillows for refund or credit.
Please send returns to the following address:Birmingham Mattress Outlet Return/Exchange Department 3231 Veterans Circle Suite 109 Birmingham, Al 35235 (A return authorization form must be included with the return)